About Serenity Aesthetics

Covid-19 Safety Plan

COVID-19 Safety Plan prepared for Serenity Aesthetics Laser & Advanced Skin Care Inc. May 25th 2020

Our Plan To Re-Open:

We are asking all clients to wear a mask to minimize any person to person transmission of COVID-19. If you do not have a mask we can supply one for you at a charge of $3.00 per mask.

All staff are required to wear a mask while in our office to minimize transmission of COVID-19.

Upon arriving for an appointment, we are asking all clients to adhere to these guidelines:

  • Please do not come into our office if you are experiencing symptoms of COVID-19 or are feeling unwell.
  • Please come alone.
  • Please come to your appointment on time, not early or late.
  • Please do not bring any food or beverages.
  • Please use the restroom at home, we are reserving  our restroom for staff use only.

Reception / Lobby Area:

  • Please limit persons in the waiting area to three plus our receptionist at any given time. Please respect social distancing guidelines at all times.
  • Hand Sanitizer and tissues are provided at the front entrance, please use upon arrival.
  • All pens, and clipboards will be sanitized after each use.
  • We have removed our waiting area and all reading materials.
  • We will not be offering coffee or water to clients upon arrival, if you do bring water with you please keep it in you purse or bag.
  • Please do not bring any outside food or beverages into our office.
  • Clients will not be permitted to use our restroom facilities, this is communicated to the client at the time of booking.
  • Our goal is to get our client into their treatment room immediately upon arrival so that social distancing is adhered to.
  • Clients will be rescheduled inside the treatment room to minimize time in our lobby area.
  • Reception desk will be sanitized after each client and a new wrap will be applied to the POS payment terminal by the receptionist.
  • Hourly sanitizing of common areas is done by reception staff members.

Retail Sales:

  • We have moved all retail products into locked cabinets behind our reception counter.
  • We have asked clients wishing to purchase products to phone the office and schedule an appointment to pick up and pay for products, no walk-ins please.
  • Return products will no longer be accepted.

Appointments with our Aestheticians / Technicians inside treatment rooms:

  • Please bring all personal items with you into the treatment room.
  • All rooms are sanitized after each client.
  • When a client is not able to wear a mask because of a facial treatment the aesthetician / technician will wear a mask and a face shield to reduce the risk of transmission.
  • All back-bar products are sanitized after each client.
  • All instruments and equipment is sanitized after each client in compliance with our industry standards.
  • Freshly laundered (according to hygiene protocols) towels and wraps are provided for each client.

Common Area / Staff Area:

  • All breaks / lunches are staggered so that social distancing can be maintained at all times.
  • Employees are encouraged to leave the office during their lunch breaks.
  • All common areas / staff areas are sanitized hourly.
  • Restrooms are reserved for staff use only and are sanitized after each use.
  • Employees will practice social distancing while in all common areas while on duty throughout the workplace.

How can we help you?

Receive future offers and last minute openings by texting “SUBSCRIBE” to (604) 670-4859